Terms and Conditions for Southern Weave Textiles Pty Ltd

Welcome to Southern Weave Textiles Pty Ltd. These Terms and Conditions govern your use of our online platform and the services we provide, including the manufacturing, design, B2B supply, and distribution of premium home textiles and interior decor items. By accessing or using our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

1. Acceptance of Terms

By accessing and using our site and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. These terms apply to all visitors, users, and others who access or use our services.

2. Services Provided

Southern Weave Textiles Pty Ltd specialises in:

3. Intellectual Property

All content, designs, images, text, and other materials on our site and used in our products, including the "Southern Weave Textiles" name and logo, are the intellectual property of Southern Weave Textiles Pty Ltd or its licensors, protected by Australian and international copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any part of our site or products without express written permission.

Any custom designs or branding provided by clients for our services (e.g., custom embroidery) remain the intellectual property of the client, but the client grants Southern Weave Textiles Pty Ltd a non-exclusive, royalty-free license to use such designs for the purpose of fulfilling the agreed-upon services.

4. Product Information and Availability

We strive to ensure that all product descriptions, images, and pricing on our site are accurate. However, slight variations in colour, texture, and size may occur due to the handcrafted nature of many of our products and differences in display technologies. All products are subject to availability. We reserve the right to discontinue any product at any time.

5. Ordering and Payment for B2B Services

For B2B orders and custom projects, specific terms regarding ordering, minimum quantities, invoicing, payment schedules, and delivery will be outlined in a separate written agreement or proposal. All bespoke digital textile printing and custom embroidery services require detailed specifications and approval before production commences.

Unless otherwise agreed, payment terms for trade accounts are typically Net 30 days from the invoice date. Late payments may incur interest and collection fees as permitted by law.

6. Delivery and Shipping

Delivery times and shipping costs will vary based on the nature of the order, quantity, and destination. Specific delivery details will be confirmed upon order placement for B2B clients. While we endeavour to meet all agreed-upon delivery schedules, Southern Weave Textiles Pty Ltd is not responsible for delays caused by third-party shipping carriers or events beyond our reasonable control.

7. Returns and Refunds

Due to the bespoke nature of many of our products and B2B services, returns and refunds are generally not accepted for custom-made or bulk-ordered items unless there is a manufacturing defect or significant deviation from agreed specifications. Any claims for defects or discrepancies must be reported in writing within 7 days of delivery. For standard product ranges, our returns policy will be detailed in the specific sales agreement or invoice.

8. Limitation of Liability

To the fullest extent permitted by law, Southern Weave Textiles Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the services; (ii) any conduct or content of any third party on the services; (iii) any content obtained from the services; and (iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

9. Indemnification

You agree to defend, indemnify, and hold harmless Southern Weave Textiles Pty Ltd and its directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of (a) your use and access of the service; (b) your breach of these Terms, or (c) any claim that the custom designs you provide infringe upon the intellectual property rights of any third party.

10. Governing Law and Jurisdiction

These Terms and Conditions shall be governed and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales, Australia.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. We will provide notice of any changes by posting the new Terms and Conditions on this page. Your continued use of our services after any such changes constitutes your acceptance of the new Terms and Conditions.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Southern Weave Textiles Pty Ltd

Unit 8, Artisan Business Park

21 Weavers Way, Marrickville, NSW 2204

Australia